Phone Operator

RECOVERY

SURETY SOLUTIONS provide first-party recovery of all surety losses, including unpaid premium, regardless of the type of bond or location of indemnitor(s).

 

SURETY SOLUTIONS will deliver increased recovery dollars. We know what is at risk and important to indemnitors.  We communicate with knowledge and understanding, pursue every indemnitor, all accounts receive equal attention, and we treat the indemnitors with respect and courtesy ensuring ongoing communications until the debt is paid in full.

SEE WHAT SETS US APART

Full Service 

Surety Solutions

Typical Collection Agency

Added Value/Benefit to you 

We never use low-paid commission only telemarketers with little or no debt collection &/or no surety recovery experience .

Our recovery experts Speak Surety!

We know what is at risk and important to the indemnitor/debtor and communicate with knowledge and understanding

We are as first-party recovery agent replacing the need for recovery staff. we are not a third party collection agency.

We act as a representative of your company.

We protect your reputation.

We save you recovery/subrogation staffing cost 

We work every phase of each account; including skips tracing & asset searches as needed. We do not "cherry pick accounts" to work only those that appear easily collectible.  

Hard to collect funds are NOT left on the table. Non-paying accounts are reviewed on ongoing basis. We decrease the number of accounts that go delinquent through increased and ongoing contact. 

Your Recovery to lose ratio continuously improves.

With our knowledge of surety, we verify the indemnitors ( corporate or personal) & ensure all responsible indemnitors are pursued.

We save you time and thereby costs!

All responsible indemnitors will be identified and pursued during the recovery process, without the need for you to fill out time consuming referral forms.

We customize communications with debtors confirming phone conversations & reflecting our knowledge and personalized attention to the account.

Your bond principals/indemnitors are treated with respect and courtesy beginning with our understanding of the principle of indemnification.

We protect your reputation.

With access to claim documents & with our knowledge of the claim process, we can manage all disputes  that indemnitors/bond principals present during the recovery phase.

This is a significant time and therefore cost savings to you as your claim handlers do not need to divert their attention to closed claims

On license bonds, we fulfill legal requiurements of the state licensing boards, filing notices of payment plans, defaults & payoff all throughout the recovery process. This includes taking all calls from the state licensing boards after bond payment.

This is a significant time and therefore cost savings to you as your claim handlers do not need to divert their attention to closed claims

And 

you remain compliant with state requirements on paid claims.

For recovery where you secured a judgement against a debtor, we can track and manage renewal of judgement and customize for you other first-party services and needed. 

This is a significant time and therefore cost savings to you as your claim handlers do not need to divert their attention to closed claims